LEGOLAND® Insiders Clubhouse

Connecting In-Park Guest Experience to Digital Growth

Industry

Themed Attractions

My Role

Digital Experience Lead (Creative, UX/UI and Animation)

Deliverables

Concept Themebook, Guest Journey, Contractor Creative Briefs, 3D Spacial Design, UX & UI, Motion Graphics, 3D Character Animations, Game Design, Digital Development, Production & Hardware

The Team

Project Manager, Creative Director, 3D Animator, Unreal Engine Artist, Developer, Digital Producer, 3D Designer, Contactors, Production Specialists, Creative Technologist

THE PROBLEM & IMPACT

LEGOLAND® needed a flagship physical attraction to promote the LEGO® Insiders Club, that blends hands-on play with digital touchpoints.

The Challenge

The space required two distinct guest tracks: an open, data-capturing experience for all park guests, and an exclusive, behind-the-scenes experience reserved for registered platform members.

Design Intentions

To increase awareness and registrations for the LEGO® Insiders Club whilst capturing insights into child's play to inform future attraction design. An exclusive, flexible space that would drive commercial growth.

The Challenge

The space required two distinct guest tracks: an open, data-capturing experience for all park guests, and an exclusive, behind-the-scenes experience reserved for registered platform members.

Design Intentions

To increase awareness and registrations for the LEGO® Insiders Club whilst capturing insights into child's play to inform future attraction design. An exclusive, flexible space that would drive commercial growth.

Strategy & Narrative

We created an interactive PlayLab where guests become "Play Testers". The experience blends physical play with digital touchpoints, leading to the Vault, an exclusive space reserved for members to drive sign-ups.

The Outcome

By pairing physical play with digital incentives, we drove a surge in LEGO® Insiders registrations, captured crucial playtime data, and established opportunities for repeat park visits.

Strategy & Narrative

We created an interactive PlayLab where guests become "Play Testers". The experience blends physical play with digital touchpoints, leading to the Vault, an exclusive space reserved for members to drive sign-ups.

The Outcome

By pairing physical play with digital incentives, we drove a surge in LEGO® Insiders registrations, captured crucial playtime data, and established opportunities for repeat park visits.

DISCOVERY

Research & Ideation

Guest Journey

Onsite Workshops

Creative Direction

I led creative ideation and research into LEGO® Insiders core values to uncover narrative opportunities across the space. This involved defining interactive mechanics that actively support child development and reinforce core LEGOLAND® brand truths.

Research & Ideation

Guest Journey

Onsite Workshops

Creative Direction

I led creative ideation and research into LEGO® Insiders core values to uncover narrative opportunities across the space. This involved defining interactive mechanics that actively support child development and reinforce core LEGOLAND® brand truths.

THE SOLUTION
Take a peek by scrolling to the side
Mission Towers

Guests are greeted by a 3D animated LEGO Minifigure on screen and issued a physical printed card, prompting them to collect stamps across the attraction.

Imagination Zone

An open creative station featuring a digital prompt generator. Guests build physical models based on their prompt and add them to the community display wall.

Observation Zone

A digital-physical hunt where guests team up with the Film Noir Detective Minifigure to locate hidden characters throughout the space using RFID technology.

Coordination Zone

A digital game where players navigate through space to guide the LEGO Friends team back to base, using leap motion technology to control the spacecraft with their hand movement.

Explore The Vault

Build a 6 brick key, insert it into the Vault door, and trigger a dramatic light takeover. Inside, members explore behind-the-scenes sets and interact with the Emotion Vibebox.

THE DETAIL
Storyboarding & Presentation

Visualised core interactions and content structures through sketches and bespoke deck layouts, translating complex concepts into clear visual narratives for client alignment.

UX Wireframing

UI Design & Prototying

Character Animation

Storyboarding & Presentation

Visualised core interactions and content structures through sketches and bespoke deck layouts, translating complex concepts into clear visual narratives for client alignment.

UX Wireframing

UI Design & Prototying

Character Animation